What the RCHA stands for

The Association is committed to helping our members provide the highestquality of care to those who rely on our services. We believe in Person
Centred Care, which puts the service user at the centre of all decisions
affecting them. We will promote policies which respect the dignity and
privacy of the individual and which lead to the service user’s health and
social needs being met.

We support the aims and vision of the Essential Standards of Quality
and Safety and will work with the Government, local commissioning
agencies and others to ensure their effective implementation for the
benefit of service users. In return, we expect those funding the care
provided by our members to recognise the costs of working with the new
standards and ensure the appropriate level of fees is paid.

We have developed a working relationship with the Care Quality
Commission (CQC). We are here to offer advice to members on how to
be compliant with the new regulations and how to deal with any difficulties
you may encounter. By working together with the CQC we aim to
develop an inspection process that is fair to our members as well as
ensuring that standards are maintained for service users.

The association promotes the positive image of the Care Industry
through the press; television, radio and many meetings with politicians
and others. Our aim is to ensure local and national politicians recognise
and acknowledge the value of the contribution made by the independent
care sector to the overall welfare of society.

The association is keen to work in partnership with commissioners
of care and others in delivering its overall aims. We welcome the
continued commitment from Social Services to work more closely with
us. By working together, we aim to achieve better and more equitable
commissioning practices and appropriate fee levels for the services we
provide. We are also working towards identifying future trends in care
so that our members can be better informed when making business
decisions.